View Client VPN

Procedure1 On the View Client VPN Home screen, display the View desktop's context menu.Option ActionUsing a Recent Desktops shortcut Tap and hold the shortcut for the recently used desktop.Using the servers list a Tap the Servers button in the upper-left corner and tap the arrow (>) nextto the server name.b If prompted, supply your RSA user name and passcode, your ActiveDirectory user name and password, or both.c Tap the arrow (>) next to the desktop name.2 Select Reset from the context menu.3 If you accessed the desktop from the Recent Desktops area, when prompted, supply your RSA user nameand passcode, your Active Directory user name and password, or both.Uninstall the VMware View AppYou can sometimes resolve problems with View Client by uninstalling and reinstalling the VMware View app.Procedure1 If you have the VMware View app in iTunes on your Mac or PC, browse or search the Apps Library forthe VMware View iPad app and remove it.Use the same procedure that you would use to remove any iTunes app.2 Connect your iPad to your computer and allow the iPad to synchronize with iTunes on your Mac or PC.3 If the VMware View application is not removed from your iPad, touch and hold the VMware Viewapplication icon until it wiggles, and tap the X icon to delete the app.What to do nextReinstall View Client.See "Install or Upgrade View Client for iPad," on page 7.Problem Establishing a Connection When Using a ProxySometimes if you attempt to connect to View Connection Server using a proxy while on the LAN, an erroroccurs.ProblemIf the View environment is set up to use a secure connection from the View desktop to View Connection Server,and if the tablet is configured to use an HTTP proxy, you might not be able to connect.CauseUnlike Windows Internet Explorer, the tablet does not have an Internet option to bypass the proxy for localaddresses. When an HTTP proxy is used for browsing external addresses, and you try to connect to ViewConnection Server using an internal address, you might see the error message Could not establishconnection.Solutionu Remove the proxy settings so that the tablet no longer uses a proxy.